Public records guide
How to get public records
Most of what governments decide is on paper somewhere — applications, studies, letters, comments, rulings. Here’s how to ask for it, and how to share what you get so your neighbors don’t have to ask again.
The short version
- Check first. Look at the case’s Documents and Records still needed lists on StandLocal, then the agency’s own website. Many planning files are already online.
- See if a neighbor already asked. On the case page, each needed record shows how many people have requested it. Click I’ve requested this when you file, so others can wait for yours.
- Send a written request to the agency that holds the record (directory below). Be specific: file numbers, dates, names.
- Ask for electronic copies and a cost estimate before any fees.
- Upload what you get on the case page under Contribute → Add a document, and pick the record it fulfills. Everyone following the case is notified.
Colorado’s open records law (CORA)
The Colorado Open Records Act gives anyone the right to inspect and copy public records held by state and local governments — counties, towns, school districts, special districts and state agencies. You don’t have to be a resident or explain why you want the records.
- Timing: agencies have 3 working days to respond, and can extend that by up to 7 more working days in extenuating circumstances.
- Cost: agencies may charge for staff time after a free first hour or two, and for paper copies. Electronic copies are usually cheaper. Many agencies require payment before they release records.
- Exceptions: some records can be withheld — for example certain personnel, legal-advice and law-enforcement records. If something is withheld, you can ask for the legal reason in writing.
- Courts are different: court records aren’t covered by CORA. They’re public under the courts’ own access rules, and you request them from the court.
- Federal agencies are different too: use the federal Freedom of Information Act (FOIA).
California’s Public Records Act (CPRA)
In California — for example the City of Los Angeles — the California Public Records Act gives anyone the right to inspect and get copies of records held by state and local agencies. As in Colorado, you don’t have to explain why you want them.
- Timing: within 10 days the agency must tell you whether it has records it can release and when they’ll be available. In unusual circumstances it can extend that by up to 14 days, with written notice.
- Cost: agencies can charge only the direct cost of making copies. Electronic records are usually free.
- Withheld records: if something is withheld, the agency must tell you in writing and give the legal reason.
This guide is general information, not legal advice. Fees and procedures change; each agency’s current policy controls.
A request you can copy
To the Records Custodian, Under the Colorado Open Records Act (C.R.S. 24-72-201 et seq.), I request copies of the following public records: [Describe the records as specifically as you can — file or case numbers, dates, names of the applicant or project, and the type of document.] I'd prefer electronic copies sent by email. If any fees will exceed $25, please send me an estimate before proceeding. If any part of this request is denied, please tell me which records are withheld and the legal basis for withholding them. Thank you, [Your name] [Email and phone]
In California, change the first line to: “Under the California Public Records Act (Government Code section 7920.000 et seq.), I request copies of the following public records:”
Each record on a case’s Records still needed list includes suggested wording you can paste into the description.
Where to send it
City of Santa Clarita (City Clerk’s Office)
- How to request
- Use the city’s online Request for Public Records form, or call the City Clerk’s Office at (661) 259-2489. Search the city’s records library first — agendas, staff reports, resolutions and minutes are already online. Open the request page ↗
- Cost
- Under the California Public Records Act, agencies may charge only the direct cost of copies; electronic records are usually free.
- Response time
- 10 days to say whether the records exist and when they’ll be ready, extendable by up to 14 more days.
- Tip
- Name the property (former Santa Clarita Elementary School, 27177 Seco Canyon Road, APN 2810-032-902) and the date range.
Saugus Union School District
- How to request
- Email or mail a written request to the district office, 24930 Avenue Stanford, Santa Clarita, CA 91355, or call (661) 294-5300 and ask for the person who handles public records requests. Check the district’s property disposition page first — many committee documents are posted there. Open the request page ↗
- Cost
- Under the California Public Records Act, the district may charge only the direct cost of copies; electronic records are usually free.
- Response time
- 10 days to say whether the records exist and when they’ll be ready, extendable by up to 14 more days.
- Tip
- Records about a sale still being negotiated may be withheld until the deal is final; ask for everything that isn’t, and ask again after the sale closes.
City of Los Angeles (StreetsLA, Bureau of Engineering, council offices and other city departments)
- How to request
- Submit through the city’s online public records portal and pick the department, or call 311 to ask which department holds the record. Open the request page ↗
- Cost
- Under the California Public Records Act, agencies may charge only the direct cost of copies; electronic records are usually free.
- Response time
- 10 days to say whether the records exist and when they’ll be ready, extendable by up to 14 more days.
- Tip
- Name the exact block (for example 2000 block of Merton Avenue, between Maywood and Caspar avenues), the date range, and any 311 service request numbers.
El Paso County (planning, commissioners and other county offices)
- How to request
- Online request form, or email epccora@elpasoco.com with questions. Open the request page ↗
- Cost
- First two hours of staff time free, then $29.50 per hour; fees are paid in advance. Electronic copies usually avoid printing costs.
- Response time
- 3 working days, extendable by up to 7 more.
- Tip
- Name the file number (for example PPR2628, ADM264 or APP261). Check the county’s development review site first — many files are already posted there.
Town of Palmer Lake — Town Clerk
- How to request
- Fill out the town’s request form (or write a request with the same details) and email info@palmer-lake.org, mail it to PO Box 208, Palmer Lake, CO 80133, or bring it to 42 Valley Crescent. Phone 719-481-2953. Open the request page ↗
- Cost
- First hour free, then $30 per hour. First 25 pages free, then $0.25 per page.
- Response time
- 3 working days, extendable by up to 7 more.
- Tip
- Routine records such as minutes, agendas, ordinances and resolutions don’t need a written request — just ask the clerk.
Town of Monument
- How to request
- Submit through the town’s online records portal. Open the request page ↗
- Cost
- Set by the town’s open records policy; ask for an estimate.
- Response time
- 3 working days under CORA, extendable by up to 7 more.
- Tip
- Council resolutions and letters may already be in the county’s public correspondence for the case.
Colorado Department of Transportation (CDOT)
- How to request
- Submit through CDOT’s online CORA portal. Open the request page ↗
- Cost
- CDOT may charge for staff time and will tell you before proceeding.
- Response time
- 3 working days under CORA, extendable by up to 7 more.
- Tip
- The form asks whether your request relates to litigation against CDOT. For access permits and right-of-way records, name the interchange and the applicant.
Colorado state courts (for example El Paso County District Court)
- How to request
- Use the Colorado Judicial Branch online records request form, or visit the Records Department at the El Paso County Judicial Building, 270 S. Tejon St., Colorado Springs (Mon–Fri 7:30 a.m.–5 p.m., 719-452-5000). Open the request page ↗
- Cost
- Court copy fees apply; ask the clerk for the total.
- Response time
- Set by the court; in-person requests are often fastest.
- Tip
- Court records are public under the courts’ own access rules, not CORA. Commercial sites show dockets for a fee but don’t sell the documents themselves — ask the court for copies.
El Paso County Clerk and Recorder (deeds and recorded documents)
- How to request
- Search recorded documents by grantor or grantee name, then order copies online or at the office.
- Cost
- Viewing is generally free; copies carry the recorder’s per-page fee.
- Response time
- Usually immediate.
- Tip
- Search both the old and new owners’ names, and note the reception number.
Colorado Division of Water Resources (well permits and water rights)
- How to request
- Search the division’s online well permit records by owner name or location.
- Cost
- Usually free to view online.
- Response time
- Immediate online.
- Tip
- Water supply reports in county files often list the permit numbers to search for.
Federal agencies (for example the U.S. Army Corps of Engineers)
- How to request
- File a Freedom of Information Act (FOIA) request with the agency’s FOIA office, or ask the county first if it received a copy. Open the request page ↗
- Cost
- Often free for individuals; the agency must tell you before charging.
- Response time
- 20 working days under federal law, often longer in practice.
- Tip
- Asking the local government that received the federal comments is usually faster than FOIA.
Tips that save time
- Use the file number. “All referral comments for PPR2628” gets a faster answer than “everything about Buc-ee’s.”
- Narrow the dates. A date range keeps staff time — and fees — down.
- Ask to inspect first if a request is large; you can choose what to copy.
- Keep your confirmation and the date you sent the request, so you know when the response is due.
- Remove private details before uploading — for example personal phone numbers or home addresses of private residents that appear in letters. Agencies usually redact these, but double-check.
Share it on StandLocal
Open the case, go to Contribute → Add a document, upload the PDF (or paste a link to the agency’s copy), and choose the needed record it fulfills. New members’ uploads are reviewed by a moderator before they appear.